Returns & Exchanges

At Della, we want your home to be your sanctuary, which is why we offer a 30-day return window for all items in their original condition and packaging. If your new home decor or furniture doesn't perfectly fit your space, our team is here to help you find the right alternative.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Print Your Label

Once approved, a prepaid shipping label will be sent to your email; simply print it out and securely attach it to your original packaging.

3

Drop Off Package

Hand over your package to the designated courier or drop it off at any authorized shipping location within 7 days of receiving your label.

4

Receive Your Refund

After our warehouse team inspects the returned items, your refund will be processed back to your original payment method within 5-10 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing