Frequently Asked Questions

Everything you need to know about bringing Della into your home.

What materials are used in Della furniture and home decor?

We prioritize sustainability and durability by using premium solid woods, organic textiles, and non-toxic finishes to ensure every piece is safe for your home and built to last.

How long will it take for my order to arrive?

Standard shipping typically takes 5-7 business days. For larger furniture items, our specialized white-glove delivery service may take 2-3 weeks depending on your location.

What is your return policy?

We offer a 30-day satisfaction guarantee. If you are not completely in love with your purchase, you can return it for a full refund, provided it is in its original condition and packaging.

Do you offer international shipping?

Currently, Della ships to the continental United States and Canada. We are working hard to expand our logistics network to more countries in the near future.

How can I track my shipment?

Once your order is processed, you will receive a confirmation email containing a tracking number and a link to our carrier's tracking portal.

Are your products covered by a warranty?

Yes, all Della furniture pieces come with a limited 1-year warranty covering manufacturing defects in materials and workmanship.